Privacy Policy

Effective date: September 30, 2025

This Privacy Policy explains how MCTI Airoli ("we", "us", or "our") collects, uses, discloses, and protects information when you use our Android mobile application (the "App"). Please read it carefully.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Information you provide directly such as name, email address, and account details when you register or contact support.
  • Usage Data: Information about how you use the App (e.g., features used, pages visited, session length).
  • Device & Technical Information: Device model, operating system version, unique device identifiers, IP address, and mobile network information.
  • Diagnostics & Crash Reports: Automatic logs and crash reports to help us fix issues and improve the App.

2. How We Use Your Information

  • To provide, maintain, and improve the App and its features.
  • To communicate with you about your account, updates, and support requests.
  • To analyze usage and trends to help us improve the App's performance and user experience.
  • To detect, prevent, and address technical issues, security incidents, or fraud.

3. Third-Party Services & Analytics

We may use third-party services (for example: analytics providers, crash-reporting tools, advertising networks, cloud services) that may collect, process and store certain information. These providers are governed by their own privacy policies.

Typical services used by Android apps include Google Firebase, Google Analytics for Firebase, and advertising or attribution partners. If you want specifics about third-party services we use, contact us (see section "Contact Us").

4. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration or destruction. However, no method of transmission or storage is completely secure — we cannot guarantee absolute security.

5. Account Deletion Policy

We respect your right to delete your account and associated data. Below is our policy regarding account deletion requests:

  1. Request for Deletion:

    Users can request account deletion through the app’s settings or by contacting our support team.

  2. Processing Period:

    Once a request is received, it will be reviewed and processed within 90 days.

  3. Data Deletion:

    After the 90-day processing period, all account-related data will be permanently deleted from our systems, unless retention is required by law or for security reasons.

  4. Cancellation of Request:

    Users can cancel the deletion request within the 90-day period if they wish to retain their account.

  5. Exceptions:

    Certain non-personal or anonymized data may be retained for analytical or legal compliance purposes.

For any queries regarding account deletion, please contact our support team (see "Contact Us" below).

6. Legal Bases for Processing (where applicable)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process personal data in accordance with applicable laws. Our legal bases may include processing necessary for the performance of a contract, compliance with legal obligations, legitimate interests, or consent.

7. Your Rights

Depending on your jurisdiction, you may have rights such as accessing, correcting, or deleting your personal information, restricting or objecting to processing, portability of data, and withdrawing consent where applicable. To exercise these rights, contact us using the details below.

8. Children

The App is not directed to children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child without parental consent, we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice in the App or by other means. The "Effective date" at the top will be updated accordingly.

10. International Transfers

Your information may be processed in countries other than your own. We will take reasonable steps to ensure that any international transfer protects your privacy consistent with this policy and applicable law.

11. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal data, please contact us: